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2009 Member Satisfaction Summit Given the austerity measures being implemented by many or our organizations across the country, it is with regret that we have decided to cancel this year’s Member Satisfaction Summit, which had been scheduled for October 28 – 30 in Raleigh, NC. The success of our annual get together has always been due to the high level of interaction among peers, many of whom are restricting travel this year due to rising energy costs and diminishing margins. We plan to resume our summit in 2010 and look forward to seeing all of you then. In the mean time, please accept our apologies and feel free to call Tom Laing (919-875-3087) Scott Saff (919-875-3037) or Chuck Schuler (919-875-3112) if you have any questions.